If you’ve seen our riders around Greatwall, you already know:
Kibanda didn’t start in a boardroom. It started on bicycles, in dusty corridors, and inside the shops of everyday hardworking people.
For the last four months, we’ve been delivering groceries, meals, parcels, pharmacy items, and all kinds of errands for residents across Greatwall. We’ve climbed stairs with heavy bags, stood in queues, and rushed emergencies at night. And through that journey, we’ve had the privilege of serving tens of thousands of orders.
And now, with the app almost ready, it’s time to speak directly to you — the vendors who make this estate function.
This is our promise.
Simple. Honest. Human.
1. Fairness First — No Matter What
We’ve seen how other platforms treat small vendors.
We’ve seen the frustrations.
We’ve heard the stories.
That’s why Kibanda was built with one clear rule:
We must be fair. ALWAYS.
So here is the truth, no fine print:
- Our commission is only 6% for platform maintenance.
- No unnecessary hidden charges.
And yes — we pay vendors every single day.
Not weekly. Not monthly.
Because we know stock doesn’t wait.
Your money should never stay stuck in someone else’s system.
We also keep you informed whenever certain payment methods attract standard processing costs.
2. You Control the Delivery
Every business operates differently, and we respect that.
With Kibanda, you choose what works for you:
- Use our riders at a fair delivery fee or
- Deliver with your own rider/staff or
- Mix both depending on the day
We don’t force logistics decisions on you.
We don’t lock you into one system.
We give you the freedom to run your business your way.
3. The Kibanda Grocery Warehouse — Built to Support You
This year, we’re launching something we’re truly proud of:
The Kibanda Grocery Warehouse.
Let’s be clear — it’s not a supermarket.
It’s not a competitor.
It’s not here to take your customers.
It’s here to serve you.
A clean, organized space where vendors can access:
- Fresh, farm-direct produce
- Stable, fair prices
- Bulk buying support
- Consistent stock
- Clean storage
- ZERO minimum order requirement
If you’re a mama mboga or shop owner, this warehouse will remove half the stress you face daily.
No more inconsistent prices.
No more bad-quality stock from unreliable suppliers.
No more morning hustle trying to beat the market rush.
We built this warehouse to make your work easier — not harder.
4. When You Join Kibanda, You Don’t Start from Zero
We’ve done the groundwork already.
We’ve built trust.
We’ve built reliability.
We’ve built momentum.
We already deliver thousands of orders every week.
People know us.
They like us.
They use us daily.
So when your shop comes onto the app, you don’t have to wait for customers.
They are already here.
5. We Handle the Stress — So You Don’t Have To
When an order comes in:
You prepare the items.
A rider picks.
Customer receives.
You get paid.
We handle:
- Dispatch
- Delivery
- Complaints
- Refunds
- Support
- Tracking
You focus on your business.
We focus on everything else.
6. You’re Not Just a Vendor — You’re a Partner
This is something we truly believe.
Kibanda is not here to use vendors.
We’re here to grow with you.
So we help with:
- Product uploads
- Pricing guidance
- Clean photography
- Packaging advice
- Weekly performance reports
- WhatsApp support whenever you need it
We want you to succeed — genuinely.
Because the more you grow, the more the entire community benefits.
🌟 Final Word — Let’s Build This Together
The pilot program is about to begin.
The app is ready.
The warehouse is taking shape.
The community is excited.
If you run a business in Greatwall, this is your moment.
Not just to join an app —
but to join a movement built right here in your neighborhood, by people who understand you and respect your hustle.
Kibanda — From Your Business to Every Doorstep.
Built with Warmth, Fairness, and Community at Heart.